911 Emergency Communications Dispatcher

Iredell County, North Carolina; North Carolina; On-site; USD 36,000 - 54,000; Full time

Job summary

Iredell County Emergency Communications Center seeks a Telecommunicator I to answer emergency and non-emergency calls, dispatch personnel, and relay information via CAD and radio systems.

The role requires quick, precise responses, excellent hearing and clear speech, and the ability to work a 12-hour shift. Candidates must complete extensive background checks and certifications within six months of employment.

Qualifications

• Must have excellent hearing and clear speech.
• Must communicate effectively orally and in writing.
• Must be able to type quickly and accurately; handle multiple functions.

Responsibilities

• Answer all calls for service, emergency and non-emergency.
• Dispatch calls via two-way radios, CAD, and other systems.
• Gather pertinent information and relay to dispatch; stay professional under pressure.
• Maintain records and complete required training and certifications.
• Be available for recall during declared emergencies.

Skills

Excellent hearing

Clear speech

Verbal communication

Typing

Multitasking

Team player

Education

High School diploma

Public contact experience

Job description

Iredell County Emergency Communications Center seeks a Telecommunicator I to answer emergency and non-emergency calls, dispatch personnel, and relay information via CAD and radio systems.

The role requires quick, precise responses, excellent hearing and clear speech, and the ability to work a 12-hour shift. Candidates must complete extensive background checks and certifications within six months of employment.