Fire Dispatcher: Critical Emergency Communications

911 Emergency Communications; Icard (NC); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Icard, NC is seeking Fire Dispatchers to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain radio communications with responding crews.

This role requires organized information handling, clear communication, and the ability to follow established plans. Fire dispatch certification or related training may be required for certain assignments.

Qualifications

• High school diploma or equivalent commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Clear radio communication

Attention to detail

Multitasking

Computer literacy

Education

High school diploma or equivalent

Fire dispatch training (preferred)

Tools

Emergency communications software

Maps and radio systems

Job description

911 Emergency Communications in Icard, NC is seeking Fire Dispatchers to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain radio communications with responding crews.

This role requires organized information handling, clear communication, and the ability to follow established plans. Fire dispatch certification or related training may be required for certain assignments.