911 Dispatcher: Start Your Public Safety Career

National Public Safety Careers; Williamson (WV); On-site; USD 32,000 - 46,000; Full time

Job summary

National Public Safety Careers is seeking a 911 Call Taker in Williamson, WV. The role involves receiving emergency and nonemergency calls, confirming locations, and guiding callers with structured questions to determine urgency.

You will enter data into dispatch software and forward information to the appropriate team. Candidates should have a high school diploma or equivalent, strong listening and typing skills, and clear verbal communication.

Qualifications

• High school diploma or equivalent required; dispatch experience not always required.
• Strong listening comprehension and accuracy in data entry.
• Clear verbal communication and ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller contact information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to dispatch functions.
• Provide pre-arrival instructions only within training and certification.

Skills

Listening comprehension

Accurate typing

Verbal communication

Education

High school diploma or equivalent

Tools

Call-processing software

Job description

National Public Safety Careers is seeking a 911 Call Taker in Williamson, WV. The role involves receiving emergency and nonemergency calls, confirming locations, and guiding callers with structured questions to determine urgency.

You will enter data into dispatch software and forward information to the appropriate team. Candidates should have a high school diploma or equivalent, strong listening and typing skills, and clear verbal communication.