911 Dispatcher in Panaca - Calm, Precise Emergency Calls

Emergency Telecommunicator Services; Pioche (NV); On-site; USD 32,000 - 52,000; Full time

Job summary

Emergency Telecommunicator Services seeks qualified 911 Emergency Dispatchers to handle calls, verify locations and coordinate with police, fire, and medical teams. You will utilize CAD systems, document incidents, and relay critical information under pressure.

Applicants typically hold a high school diploma and demonstrate precise typing, active listening, and clear communication. Shifts may include nights, weekends, and overtime according to agency needs.

Qualifications

• A high school diploma or GED commonly required.
• Effective typing, listening, and communication skills essential.
• Ability to organize information under pressure and follow procedures.

Responsibilities

• Answer emergency and nonemergency calls within service area.
• Confirm addresses, callback numbers, incident details and safety concerns.
• Assess call priority using standard questions and procedures.
• Enter incident data into CAD systems accurately.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responders as needed.
• Maintain records and protect confidentiality.

Skills

Typing

Active listening

Clear speech

Computer proficiency

Information organization

Education

High school diploma or GED

Tools

CAD systems

Job description

Emergency Telecommunicator Services seeks qualified 911 Emergency Dispatchers to handle calls, verify locations and coordinate with police, fire, and medical teams. You will utilize CAD systems, document incidents, and relay critical information under pressure.

Applicants typically hold a high school diploma and demonstrate precise typing, active listening, and clear communication. Shifts may include nights, weekends, and overtime according to agency needs.