Fire Dispatcher: Emergency Communications Specialist

911 Emergency Communications; Ceres (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in California seeks skilled Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews.

The role requires organized information handling, accurate data entry, and clear radio communication, following established plans and directions from authorized personnel.

Qualifications

• Requires high school diploma or GED; some employers provide entry-level instruction.
• Must be comfortable with computer systems, accurate data entry, maps and radio communication.
• Fire dispatch certification or related coursework may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Attention to detail

Multitasking

Data entry

Documentation

Education

High school diploma or GED

Tools

Computer systems

Maps

Radio communication equipment

Job description

911 Emergency Communications in California seeks skilled Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews.

The role requires organized information handling, accurate data entry, and clear radio communication, following established plans and directions from authorized personnel.