911 Dispatcher: Emergency Response Coordinator

Emergency Telecommunicator Services; Wilberforce (OH); Vor Ort; USD 42.000 - 60.000; Vollzeit

Benefits dieser Stelle

Health coverage

Paid leave

Retirement benefits

Zusammenfassung

Emergency Telecommunicator Services in Wilberforce, OH is seeking 911 Emergency Dispatchers to connect callers with public safety responders. The role involves handling emergency and nonemergency calls, confirming locations, and coordinating police, fire, or medical resources according to procedures.

You will manage multiple systems, stay calm under pressure, and relay accurate information while following agency protocols. Training, certifications, and potential overtime are part of the position.

Qualifikationen

• High school diploma or GED is commonly required.
• Some agencies recruit entry-level applicants or require certifications.
• Typing accuracy and ability to organize information under pressure.

Aufgaben

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, and incident details.
• Assess call priority using approved questions and procedures.
• Enter incident data into dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responders as needed.
• Provide caller instructions within training limits.
• Maintain accurate records and protect confidentiality.

Kenntnisse

Active listening

Calm under pressure

Accurate typing

Clear speech

Multitasking

Ausbildung

High school diploma

Tools

Computer-assisted dispatch

Jobbeschreibung

Emergency Telecommunicator Services in Wilberforce, OH is seeking 911 Emergency Dispatchers to connect callers with public safety responders. The role involves handling emergency and nonemergency calls, confirming locations, and coordinating police, fire, or medical resources according to procedures.

You will manage multiple systems, stay calm under pressure, and relay accurate information while following agency protocols. Training, certifications, and potential overtime are part of the position.