911 Dispatcher — Emergency Communications Operator (24/7)

Public Safety Dispatch Network; Campbellton (FL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Continuing training

Job summary

Public Safety Dispatch Network in Campbellton, FL is seeking 911 Call Takers to answer emergency lines, verify incident details, and document information for dispatch teams. Training is provided to ensure accurate data entry and caller instruction, with emphasis on privacy and safety protocols.

Ideal candidates have a high school diploma or equivalent, strong listening skills, accurate typing, and clear communication. Roles may include shift work and 24/7 operations depending on staffing needs.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Strong listening comprehension and clear verbal communication are essential.
• Accurate typing and following structured procedures are required.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines
• Confirm incident location and caller's callback information
• Use approved questions to identify nature and urgency of the situation
• Enter accurate details into call-processing or dispatch software
• Forward incident information promptly to the appropriate dispatch function
• Provide authorized pre-arrival instructions within training and certification
• Protect caller privacy and confidential incident information

Skills

Listening

Typing

Verbal communication

Following procedures

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

Public Safety Dispatch Network in Campbellton, FL is seeking 911 Call Takers to answer emergency lines, verify incident details, and document information for dispatch teams. Training is provided to ensure accurate data entry and caller instruction, with emphasis on privacy and safety protocols.

Ideal candidates have a high school diploma or equivalent, strong listening skills, accurate typing, and clear communication. Roles may include shift work and 24/7 operations depending on staffing needs.