911 Dispatcher: Calm, Rapid Emergency Communications Pro

911 Emergency Communications; Straughn (IN); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Job summary

911 Emergency Communications in Straughn, IN seeks an Emergency Dispatcher to connect callers with police, fire or medical responders. The role requires calm communication, accurate typing, active listening, and precise information handling.

You may work nights or rotating shifts, with access to CAD systems and ongoing training. Responsibilities include verifying locations, handling incident details, and dispatching responders while maintaining records and confidentiality in a high-stress

Qualifications

• High school diploma or equivalent required; entry-level possible.
• Typing, listening, clear speech, and basic computer skills valued.
• Ability to organize information under pressure and follow procedures.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, and incident details.
• Assess priority using agency procedures and approved questions.
• Enter incident data into CAD systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update responders as needed.
• Provide caller instructions within training limits; protect information.
• Maintain accurate records and confidentiality.

Skills

Calm communication

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Organizational skills

Education

High school diploma

Tools

CAD systems

Job description

911 Emergency Communications in Straughn, IN seeks an Emergency Dispatcher to connect callers with police, fire or medical responders. The role requires calm communication, accurate typing, active listening, and precise information handling.

You may work nights or rotating shifts, with access to CAD systems and ongoing training. Responsibilities include verifying locations, handling incident details, and dispatching responders while maintaining records and confidentiality in a high-stress