911 Emergency Dispatcher

911 Emergency Communications; Straughn (IN); Presencial; USD 40.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Descripción de la vacante

911 Emergency Communications in Straughn, IN seeks an Emergency Dispatcher to connect callers with police, fire or medical responders. The role requires calm communication, accurate typing, active listening, and precise information handling.

You may work nights or rotating shifts, with access to CAD systems and ongoing training. Responsibilities include verifying locations, handling incident details, and dispatching responders while maintaining records and confidentiality in a high-stress

Formación

• High school diploma or equivalent required; entry-level possible.
• Typing, listening, clear speech, and basic computer skills valued.
• Ability to organize information under pressure and follow procedures.

Responsabilidades

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, and incident details.
• Assess priority using agency procedures and approved questions.
• Enter incident data into CAD systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update responders as needed.
• Provide caller instructions within training limits; protect information.
• Maintain accurate records and confidentiality.

Conocimientos

Calm communication

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Organizational skills

Educación

High school diploma

Herramientas

CAD systems

Descripción del empleo

911 Emergency Dispatcher Opportunities in Straughn

911 Emergency Dispatchers connect people who need urgent help with the public safety personnel who respond. In this role, you may receive emergency calls, gather essential information, and coordinate police, fire, or emergency medical resources according to agency procedures.

The work requires calm communication and careful attention. Dispatchers must listen closely, confirm incident locations, document changing circumstances, and relay accurate information while managing multiple communication systems.

Position Details

• Duty Location: {airport_name}, Straughn, IN
• Employer: The hiring public safety agency identified in the official vacancy
• Pay: {salary_min}–{salary_max} per year
• Schedule: {work_schedule}
• Appointment Type: {appointment_type}
• Who May Apply: {who_may_apply}
• Application Deadline: {closing_date}

Emergency communications centers commonly operate around the clock. Depending on the position, assignments may include overnight shifts, weekends, holidays, rotating schedules, and required overtime.

What You May Do

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Experience and Education Requirements

A high school diploma or recognized equivalency credential is commonly required. Some agencies recruit entry-level applicants, while others require previous emergency communications experience or current certifications.

Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and the ability to organize information under pressure. The official announcement determines required testing scores, experience, and training deadlines.

General Conditions of Employment

• Meet the agency’s minimum age and employment eligibility requirements
• Complete required background screening and hiring assessmentsComplete medical, psychological, or drug screening when required
• Obtain and maintain applicable telecommunicator certifications
• Follow information-security and confidentiality requirements
• Remain available for assigned shifts and emergency staffing needs

Work Environment and Physical Requirements

This position generally involves extended workstation duties, headset use, keyboard entry, and monitoring multiple screens. Employees may handle distressing calls and rapidly changing incidents. Essential functions and any accommodation process are described by the hiring agency.

Benefits

Eligible employees may receive health coverage, retirement benefits, paid leave, employee-assistance services, and professional training. Shift differentials, overtime compensation, and other benefits depend on the employer and appointment terms.

Prepare for the 911 Dispatcher Hiring Process

• Step-by-step hiring-process guidance
• Listening, typing, and information-prioritization practice
• Resume and application support
• Interview-preparation resources
• Job-search tools and candidate support