911 Dispatcher: Calm, Precise Emergency Communicator

911 Emergency Communications; Hahnville (LA); On-site; USD 42,000 - 65,000; Full time

Job summary

911 Emergency Communications in Hahnville, LA seeks calm and precise dispatchers to connect callers with police, fire and EMS, gather essential information, verify incident locations, and coordinate responders according to agency procedures. The job requires strong typing, active listening, clear speech, and the ability to manage multiple screens and radio systems while maintaining confidentiality.

Shift work may include overnights, weekends, and overtime, with training and certification as

Qualifications

• High school diploma or equivalent is commonly required.
• Experience in emergency communications is a plus but entry-level applicants may be recruited.
• Strong typing and listening skills are essential.

Responsibilities

• Answer emergency and nonemergency calls within the service area
• Confirm addresses, callback numbers, and incident details
• Assess call priority using agency procedures
• Enter incident information into dispatch systems
• Coordinate responders and monitor radio traffic.

Skills

Typing

Active listening

Clear speech

Basic computer proficiency

Information organization

Education

High school diploma or equivalent

Tools

Computer-aided dispatch systems

Radio/telecommunications equipment

Job description

911 Emergency Communications in Hahnville, LA seeks calm and precise dispatchers to connect callers with police, fire and EMS, gather essential information, verify incident locations, and coordinate responders according to agency procedures. The job requires strong typing, active listening, clear speech, and the ability to manage multiple screens and radio systems while maintaining confidentiality.

Shift work may include overnights, weekends, and overtime, with training and certification as