911 Dispatcher: Calm, Precise Crisis Response

County Emergency Communications; Cosby (MO); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Job summary

County Emergency Communications in Cosby, MO seeks 911 Emergency Dispatchers to connect callers with police, fire, or medical responders. You may receive emergency and nonemergency calls, confirm locations, and coordinate resources using multiple dispatch systems.

The role requires calm communication, sharp listening, accurate data entry, and the ability to stay organized under pressure. A high school diploma or GED is commonly required; training and certifications vary by agency.

Qualifications

• High school diploma or GED commonly required.
• Typing speed, active listening, clear speech beneficial for dispatcher work.
• Basic computer skills and ability to organize information under pressure.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update responders as circumstances change.
• Provide caller instructions within training/certification limits.
• Maintain accurate records and protect confidential information.

Skills

Active listening

Typing speed

Clear speech

Multitasking

Education

High school diploma or GED

Tools

Computer proficiency

Job description

County Emergency Communications in Cosby, MO seeks 911 Emergency Dispatchers to connect callers with police, fire, or medical responders. You may receive emergency and nonemergency calls, confirm locations, and coordinate resources using multiple dispatch systems.

The role requires calm communication, sharp listening, accurate data entry, and the ability to stay organized under pressure. A high school diploma or GED is commonly required; training and certifications vary by agency.