911 Dispatcher: Calm, High-Impact Emergency Operator

Emergency Telecommunicator Services; Hague (VA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Job summary

Emergency Telecommunicator Services in Hague, VA is hiring 911 emergency dispatchers to connect callers with police, fire, or medical resources. You will receive emergency and nonemergency calls, verify locations, and relay critical information while navigating multiple communication platforms.

Requirements include a high school diploma, strong typing and listening skills, and composure under pressure. Training, certifications, and potential overtime are common parts of the role.

Qualifications

• Typing speed and accuracy are important for data entry.
• Active listening and clear communication are essential under pressure.
• Basic computer skills and ability to manage multiple systems.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, and incident details.
• Assess call priority using standard questions and procedures.
• Enter incident information into dispatch systems.
• Coordinate with responders and monitor radio traffic.
• Provide caller instructions within training limits.
• Maintain accurate records and protect confidentiality.

Skills

Typing

Active Listening

Clear Speech

Computer Proficiency

Organizational Skills

Education

High School Diploma

Job description

Emergency Telecommunicator Services in Hague, VA is hiring 911 emergency dispatchers to connect callers with police, fire, or medical resources. You will receive emergency and nonemergency calls, verify locations, and relay critical information while navigating multiple communication platforms.

Requirements include a high school diploma, strong typing and listening skills, and composure under pressure. Training, certifications, and potential overtime are common parts of the role.