911 Dispatcher: Calm, Fast-Paced Public Safety Operator

Emergency Telecommunicator Services; De Graff (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Professional training

Shift scheduling flexibility

Job summary

Emergency Telecommunicator Services in De Graff, OH, seeks an 911 Emergency Dispatcher to connect callers with public safety responders. You will handle emergency and nonemergency calls, confirm locations, and coordinate resources under agency procedures.

Applicants should have a high school diploma or GED; some agencies require prior experience or current certifications. Overtime and shift variability are common in this role.

Qualifications

• High school diploma or GED commonly required.
• Some agencies recruit entry-level applicants; others require experience.
• Certifications may be required or preferred.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions.
• Enter incident information into dispatch systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update responders as circumstances change.
• Provide caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Skills

Typing

Active listening

Clear speech

Computer proficiency

Information organization

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in De Graff, OH, seeks an 911 Emergency Dispatcher to connect callers with public safety responders. You will handle emergency and nonemergency calls, confirm locations, and coordinate resources under agency procedures.

Applicants should have a high school diploma or GED; some agencies require prior experience or current certifications. Overtime and shift variability are common in this role.