911 Dispatcher: Calm, Fast 24/7 Emergency Ops

Emergency Telecommunicator Services; Hartsville (SC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Job summary

Emergency Telecommunicator Services is seeking 911 Emergency Dispatcher opportunities in Darlington, SC. Dispatcher duties include handling emergency and nonemergency calls, confirming locations, and coordinating responders according to agency procedures.

Responsibilities involve documenting information, prioritizing calls, entering CAD data, and maintaining records. The role may require overnight or weekend shifts and overtime in some agencies.

Qualifications

• High school diploma or GED required or equivalent.
• Some agencies recruit entry-level applicants; testing scores, experience, and training deadlines vary by agency.
• Skills include accurate typing, active listening, clear speech, and organizing information under pressure.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using agency procedures.
• Enter incident information into CAD systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responders as circumstances change.
• Provide approved caller instructions within training and certification limits.
• Maintain accurate records and protect confidential information.

Skills

Typing (accurate)

Active listening

Clear speech

Basic computer proficiency

Information organization under压力

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services is seeking 911 Emergency Dispatcher opportunities in Darlington, SC. Dispatcher duties include handling emergency and nonemergency calls, confirming locations, and coordinating responders according to agency procedures.

Responsibilities involve documenting information, prioritizing calls, entering CAD data, and maintaining records. The role may require overnight or weekend shifts and overtime in some agencies.