EMS Dispatcher — 24/7 Critical Calls & Certification Support

911 Emergency Communications; Homeland Park (SC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Certification support

Shift premiums

Job summary

911 Emergency Communications in South Carolina is seeking a dedicated Emergency Dispatcher to receive calls, verify locations, and coordinate ambulance resources. This fast-paced role requires a high school diploma or equivalent, CPR certification, and may require EMT/paramedic credentials depending on the vacancy.

Applicants should anticipate training, background screening, and possible overtime. The position offers a challenging environment focused on protocol-based guidance and critical

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol‑based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality‑review activities

Education

High school diploma or equivalent

EMT or paramedic credentials (varies by vacancy)

Tools

CPR certification

Job description

911 Emergency Communications in South Carolina is seeking a dedicated Emergency Dispatcher to receive calls, verify locations, and coordinate ambulance resources. This fast-paced role requires a high school diploma or equivalent, CPR certification, and may require EMT/paramedic credentials depending on the vacancy.

Applicants should anticipate training, background screening, and possible overtime. The position offers a challenging environment focused on protocol-based guidance and critical