Calm-Voice 911 Dispatcher for Emergency Response

Emergency Telecommunicator Services; Spartanburg (SC); Vor Ort; USD 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement benefits

Paid leave

Professional training

Zusammenfassung

Emergency Telecommunicator Services is seeking skilled 911 Emergency Dispatchers to join our Landrum, SC area team. You may handle emergency and nonemergency calls, verify locations, and coordinate responders in fast‑paced scenarios, while maintaining composure and accuracy.

Ideal candidates have a high school diploma or GED, strong typing and listening skills, and the ability to manage multiple information sources. Training and certification requirements vary by agency.

Qualifikationen

• High school diploma or GED is commonly required.
• Some agencies hire entry-level applicants.
• Certifications may be required by the agency.

Aufgaben

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Kenntnisse

Typing speed

Active listening

Clear speech

Calm under pressure

Basic computer proficiency

Ausbildung

High school diploma or GED

Tools

CAD software

Jobbeschreibung

Emergency Telecommunicator Services is seeking skilled 911 Emergency Dispatchers to join our Landrum, SC area team. You may handle emergency and nonemergency calls, verify locations, and coordinate responders in fast‑paced scenarios, while maintaining composure and accuracy.

Ideal candidates have a high school diploma or GED, strong typing and listening skills, and the ability to manage multiple information sources. Training and certification requirements vary by agency.