911 Emergency Dispatcher: Calm, Precise, Life-Saving

Emergency Telecommunicator Services; Aiken (SC); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Paid leave

Professional training

Job summary

Emergency Telecommunicator Services in Graniteville, SC is seeking an 911 Emergency Dispatcher to connect callers with public safety resources. You will manage emergency and nonemergency calls, confirm locations, document details, and coordinate responders according to agency procedures.

Positions may involve overnight shifts, overtime, and rotating schedules. Candidates should have a high school diploma or GED and strong typing, listening, and communication skills.

Qualifications

• High school diploma or GED commonly required.
• Experience in emergency communications preferred but entry-level may be recruited.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide caller instructions within training and certification limits.
• Maintain accurate records and protect confidential information.

Skills

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Information organization underpressure

Education

High school diploma or GED

Tools

CAD systems

Job description

Emergency Telecommunicator Services in Graniteville, SC is seeking an 911 Emergency Dispatcher to connect callers with public safety resources. You will manage emergency and nonemergency calls, confirm locations, document details, and coordinate responders according to agency procedures.

Positions may involve overnight shifts, overtime, and rotating schedules. Candidates should have a high school diploma or GED and strong typing, listening, and communication skills.