911 Dispatcher: Calm, Critical-Response Operator

County Emergency Communications; Hamilton (GA); Presencial; USD 42.000 - 64.000; Tempo integral

Resumo da vaga

County Emergency Communications seeks a 911 Emergency Dispatcher in Hamilton, GA. The role involves taking emergency calls, gathering essential information, and coordinating police, fire, or medical responders according to agency procedures.

Applicants should stay calm under pressure, confirm incident locations, and relay accurate information while managing multiple communication systems. Shift work, overtime, and rotating schedules are common in this field.

Qualificações

• High school diploma or GED commonly required.
• Some agencies recruit entry-level applicants or require certification.
• Useful skills include accurate typing, active listening, clear speech, and organizing information under pressure.

Responsabilidades

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within training and certification limits.
• Maintain accurate records and protect confidential information.

Conhecimentos

Typing

Active listening

Clear speech

Basic computer proficiency

Information organization under压力

Formação

High school diploma or GED

Ferramentas

CAD systems

Descrição da vaga

County Emergency Communications seeks a 911 Emergency Dispatcher in Hamilton, GA. The role involves taking emergency calls, gathering essential information, and coordinating police, fire, or medical responders according to agency procedures.

Applicants should stay calm under pressure, confirm incident locations, and relay accurate information while managing multiple communication systems. Shift work, overtime, and rotating schedules are common in this field.