911 Dispatcher: Calm, Critical-Response Operator

Emergency Telecommunicator Services; Eureka (MO); Vor Ort; USD 40.000 - 65.000; Vollzeit

Benefits dieser Stelle

Health coverage

Retirement benefits

Paid leave

Employee-assistance services

Professional training

Zusammenfassung

Emergency Telecommunicator Services in Washburn, IL is seeking 911 Emergency Dispatchers to connect callers with police, fire, or medical responders. You will receive emergency and nonemergency calls, verify locations, and coordinate resources per agency procedures.

Candidates should have a high school diploma, strong typing, active listening, and the ability to stay calm under pressure. Training and certifications are assigned by the hiring agency; benefits may include health coverage and leave.

Qualifikationen

• High school diploma or equivalent required; agencies may recruit entry-level applicants.
• Testing scores, experience, and training deadlines vary by agency; official announcement governs requirements.

Aufgaben

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update personnel as circumstances change.
• Provide caller instructions within training and certification limits.
• Maintain records and protect confidential information.

Kenntnisse

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Organize information under pressure

Ausbildung

High school diploma or equivalent

Tools

CAD systems

Jobbeschreibung

Emergency Telecommunicator Services in Washburn, IL is seeking 911 Emergency Dispatchers to connect callers with police, fire, or medical responders. You will receive emergency and nonemergency calls, verify locations, and coordinate resources per agency procedures.

Candidates should have a high school diploma, strong typing, active listening, and the ability to stay calm under pressure. Training and certifications are assigned by the hiring agency; benefits may include health coverage and leave.