911 Dispatcher: Calm, Critical-Response Operator in Ludlow

911 Emergency Communications; Ludlow (IL); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Job summary

911 Emergency Communications in Ludlow, IL, is seeking a dispatcher to handle emergency and nonemergency calls, confirm locations, and coordinate police, fire, and medical responders. The role requires calm, precise communication and strong multitasking across radio and computer systems.

Applicants typically have a high school diploma or GED, with advantageous typing, listening, and clear-speech skills. The position may involve overnight or rotating shifts and requires adherence to agency

Qualifications

• High school diploma or GED required.
• Strong typing speed and accuracy for rapid call handling.
• Excellent listening and clear communication under pressure.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using agency procedures and approved questions.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and provide updates as situations change.
• Provide caller instructions within training limits and maintain records.

Skills

Typing

Active listening

Clear speech

Computer proficiency

Information organization

Education

High school diploma or GED

Job description

911 Emergency Communications in Ludlow, IL, is seeking a dispatcher to handle emergency and nonemergency calls, confirm locations, and coordinate police, fire, and medical responders. The role requires calm, precise communication and strong multitasking across radio and computer systems.

Applicants typically have a high school diploma or GED, with advantageous typing, listening, and clear-speech skills. The position may involve overnight or rotating shifts and requires adherence to agency