911 Dispatcher: Calm, Critical-Call Orchestrator

County Emergency Communications; Corinne (WV); On-site; USD 36,000 - 55,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

County Emergency Communications in Corinne, WV seeks a dedicated 911 Emergency Dispatcher to handle emergency and nonemergency calls, verify locations, collect essential details, and coordinate responders per agency procedures.

The role requires calm communication, strong listening skills, and the ability to manage multiple systems while documenting incidents accurately. Training, certifications, and shift flexibility may be required.

Qualifications

• High school diploma or recognized equivalency credential often required.
• Some agencies recruit entry-level applicants; others require prior emergency communications experience or certifications.
• Useful skills include accurate typing, active listening, clear speech, and basic computer proficiency.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Skills

Active listening

Typing

Clear speech

Basic computer skills

Education

High school diploma or GED

Job description

County Emergency Communications in Corinne, WV seeks a dedicated 911 Emergency Dispatcher to handle emergency and nonemergency calls, verify locations, collect essential details, and coordinate responders per agency procedures.

The role requires calm communication, strong listening skills, and the ability to manage multiple systems while documenting incidents accurately. Training, certifications, and shift flexibility may be required.