911 Dispatcher

Gila County; Globe (AZ); On-site; USD 35,000 - 50,000; Full time

Job summary

Gila County in Globe, Arizona is seeking candidates for a position responsible for responding to emergency and non-emergency calls for law enforcement and emergency services. You will ensure the safety of emergency personnel and the public by effectively coordinating responses to incidents.

The role requires proficiency in managing multiple calls, prioritizing needs, and communicating efficiently with various emergency agencies to maintain a timely response for community safety.

Responsibilities

• Answering incoming emergency and non-emergency calls; prioritizing and dispatching responders.
• Entering and validating stolen vehicles and properties in the CAD System.
• Monitoring and coordinating status of patrol units and emergency services.

Job description

The purpose of this position is to respond to emergency and non-emergency calls for law enforcement, fire, and emergency services in compliance with County procedures to assure the safety of law enforcement officers, emergency services personnel and the public.

Responsibilities include:

• Answering incoming emergency and non-emergency calls; interviewing callers and gathering details; prioritizing calls for service and determining appropriate personnel to respond; dispatching emergency responders; relaying pertinent information to law enforcement and emergency services personnel in a concise, organized and understandable manner.
• Entering and validating stolen vehicles and property; validating license plates and identities of missing and wanted persons.
• Entering calls for service in the Computer Aided Dispatch (CAD) System.
• Monitoring and maintaining status of patrol units and coordinating ambulances and helicopters.
• Operating emergency radio for Police, Fire, EMS, Probation, and other emergency responders contacts, Border Patrol Response Rescue Team, Forest Service Search and Rescue, and the Public Works Department when necessary.
• Running confidential criminal histories; booking pawn and prisoner information for officers and detectives; entering warrant entry and orders of protection.
• Coordinating mutual aid as required; updating agencies that provide emergency response assistance.