911 / Communications Officer

City of Suwanee; Suwanee (GA); On-site; USD 52,000 - 63,000; Full time

Benefits offered by this job

Defined Benefit Pension

City matching Defined Contribution

Health/Dental/Vision coverage

Life insurance

Disability insurance

Peace Officers' Annuity and Benefit

Tuition reimbursement after probation

Job summary

The City of Suwanee Police Department is seeking a Full-Time 911 / Communications Officer to join our team. This role handles radio, phone, and CAD message streams, prioritizes calls, and dispatches officers to emergencies and other incidents.

Shift work includes nights, weekends, and holidays in a 24/7 operation. Minimum qualifications include a high school diploma or equivalent, Georgia driver's license, and potential certifications with a one-year certification window; experience is preferred

Qualifications

• High school diploma or equivalent.
• One year of related experience preferred.
• P.O.S.T. Communication Officer, Emergency Medical Dispatch, GCIC Full Terminal certifications, or ability to become certified within one year.
• Valid State of Georgia driver's license.
• Equivalent combination of education and experience.

Responsibilities

• Receives messages via radio, telephone, and CAD software; prioritizes messages; dispatches personnel to emergency and non-emergency situations.
• Works in a 24/7 operation with shifts including nights, weekends and holidays.

Education

High school diploma or equivalent

Job description

The City of Suwanee Police Department is looking for a Full Time 911 / Communications Officer to join our team.

This position is responsible for receiving messages via radio, telephone, and computer-aided dispatch (CAD) software; prioritizing messages; and dispatching personnel to emergency and non-emergency situations. The City of Suwanee provides police service 24 hours per day, seven days per week. Shift work - including nights, weekends and holidays-is required.

Minimum Qualifications:

• High school diploma or equivalent.
• One year of related experience preferred.
• P.O.S.T. Communication Officer, Emergency Medical Dispatch, GCIC Full Terminal certifications, or ability to become certified within one year.
• Valid State of Georgia driver's license.
• Equivalent combination of education and experience.

Compensation:

$57,547.60 annualized, based on 84 hours per bi-weekly pay cycle and including 11 paid holidays

• Eligible for Defined Benefit Plan (pension)
• Eligible for Defined Contribution Plan with City matching
• Eligible for benefits after 30 day waiting period to include: medical/dental/vision, vacation/sick leave.
• Eligible for city provided life insurance, short-term and long-term disability plans.
• Eligible to participate in the Peace Officers' Annuity and Benefit Fund paid for by the city.
• After successful completion of 12-month probation period eligible for tuition reimbursement

The City of Suwanee is a certified Drug-Free Workplace and participates in E-Verify.

Post close date: Until Filled