911 Comms Dispatcher Pool

Grady Health System; Atlanta (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking dedicated professionals to join their dynamic team in emergency medical services. This role involves coordinating with supervisors to manage communications effectively while ensuring that all emergency response equipment is operational. The ideal candidate will demonstrate exceptional communication skills and a commitment to service excellence, making a significant impact on the lives of patients and the community. If you're looking for a rewarding career that offers growth and the opportunity to make a difference, this position is perfect for you.

Qualifications

• 1 year experience in EMS 911 Communications Call Center or EMD Certification.
• BLS Certification required within 30 days of hire.

Responsibilities

• Coordinate with Communications Supervisor for daily assignments.
• Ensure readiness of vehicles and equipment for emergency services.

Skills

Communication Skills

Emergency Medical Dispatcher Certification

Computer Aided Dispatch Programs

Education

High School Diploma/GED

Tools

Tri-Tech

VisiCad

Job description

Grady Health System offers many career paths for experienced professionals. Whether you have many years of experience or are in the early stages on your career, you can find a rewarding career at Grady!

SUMMARY
Coordinate with the Communications Supervisor on a daily basis to ensure all assignments are completed. Demonstrate complete knowledge of the communication center operations to include receiving, processing, and dispatching requests for emergency medical service within the Grady EMS. Ensure all on-line vehicles and equipment are in an acceptable state of readiness at all times. Will be held accountable for exemplifying excellent service behavior and timely responsiveness to co-workers, patients, clients, physicians, and vendors.

QUALIFICATIONS

• High school diploma/GED required

• One (1) year experience in a high performance EMS 911 Communications Call Center.

  or

  Less than one (1) year in a high performance EMS 911 Communications Call Center with Emergency Medical Dispatcher (EMD) Certification.

• Prior use of computer aided dispatch programs preferred. Experience with Tri-Tech, VisiCad system desired.

• Emergency Telecommunicator Certification (ETC) and/or International Academy of Emergency Dispatcher (IAED) Certification preferred.
• BLS Certification required within 30 days of hire.

EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities.