911 Center Operations Manager

City of Paducah; Paducah (KY); On-site; USD 50,000 - 75,000; Full time

Job summary

The City of Paducah is hiring an Assistant Manager for the 911 Communications Services Division. This role involves overseeing daily operations, managing personnel, and ensuring compliance with regulations. The ideal candidate should have at least 4 years of public safety telecommunications experience and strong supervisory skills. Responsibilities include direct supervision of staff, policy compliance, and handling operational problems. Successful applicants will work in a dynamic environment and contribute significantly to the improvement of communications services.

Qualifications

• Minimum 4 years of experience in public safety telecommunications.
• Knowledge of operations in a modern communications center.
• Ability to manage personnel and oversee training.

Responsibilities

• Supervise daily operations of the 911 Communications Services Division.
• Coordinate and monitor assigned projects of staff.
• Ensure compliance with policies and regulations.

Skills

Supervisory skills

Crisis management

Communication

Proficiency in Microsoft products

Job description

The City of Paducah is hiring an Assistant Manager for the 911 Communications Services Division. This role involves overseeing daily operations, managing personnel, and ensuring compliance with regulations. The ideal candidate should have at least 4 years of public safety telecommunications experience and strong supervisory skills. Responsibilities include direct supervision of staff, policy compliance, and handling operational problems. Successful applicants will work in a dynamic environment and contribute significantly to the improvement of communications services.