Emergency Communications Dispatcher

Regional 911 Intake Solutions; Centertown (KY); On-site; USD 35,000 - 55,000; Full time

Job summary

Regional 911 Intake Solutions in Centertown, KY, is seeking Police Dispatchers to support law enforcement by taking emergency and nonemergency calls, coordinating with officers, and relaying critical information.

The role involves precise typing, listening, clear radio communication, and familiarity with jurisdiction geography. Training may be provided; background checks and background investigations are typical. Work will include nights, weekends, holidays, and overtime depending on staffing.

Qualifications

• A high school diploma or recognized equivalent is commonly required. Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing speed

Active listening

Clear communication

Radio procedures

Education

High school diploma

Tools

CJIS systems

Job description

Regional 911 Intake Solutions in Centertown, KY, is seeking Police Dispatchers to support law enforcement by taking emergency and nonemergency calls, coordinating with officers, and relaying critical information.

The role involves precise typing, listening, clear radio communication, and familiarity with jurisdiction geography. Training may be provided; background checks and background investigations are typical. Work will include nights, weekends, holidays, and overtime depending on staffing.