911 Call Taker – Start Your 24/7 Emergency Role

Public Safety Dispatch Network; St. George (VT); Presencial; USD 32.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Descripción de la vacante

Public Safety Dispatch Network seeks 911 Call Takers in Saint George, UT to be the first point of contact for emergency callers. You will ask focused questions, confirm locations, document details, and relay information to responders for rapid action.

Successful candidates typically have a high school diploma, strong listening skills, accurate typing, clear verbal communication, and the ability to follow structured procedures.

Formación

• High school diploma or equivalent required.
• Excellent listening and communication skills.
• Accurate typing and ability to follow structured procedures.
• Customer service or public safety experience is helpful but not required.

Responsabilidades

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller information.
• Ask approved questions to assess urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide authorized pre-arrival instructions only after training and certification.

Conocimientos

Listening skills

Typing accuracy

Verbal communication

Procedural following

Educación

High school diploma or equivalent

Herramientas

Call-processing software

Dispatch software

Descripción del empleo

Public Safety Dispatch Network seeks 911 Call Takers in Saint George, UT to be the first point of contact for emergency callers. You will ask focused questions, confirm locations, document details, and relay information to responders for rapid action.

Successful candidates typically have a high school diploma, strong listening skills, accurate typing, clear verbal communication, and the ability to follow structured procedures.