911 Emergency Call Taker – Essential Dispatcher

Public Safety Dispatch Network; Millville (UT); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Public Safety Dispatch Network in Millville, UT is seeking 911 Call Takers to be the first contact for emergency callers. You will ask focused questions, confirm locations, document details, and prepare information for responders.

Typical duties include answering calls, confirming incident location and callback information, and entering data into dispatch software. A high school diploma and good listening/typing skills are required; some vacancies may accept without prior dispatch experience.

Qualifications

• Employers commonly require a high school diploma or recognized equivalent.
• Strong listening comprehension, accurate typing, and clear verbal communication are essential.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide basic instructions within training and certification.

Job description

Public Safety Dispatch Network in Millville, UT is seeking 911 Call Takers to be the first contact for emergency callers. You will ask focused questions, confirm locations, document details, and prepare information for responders.

Typical duties include answering calls, confirming incident location and callback information, and entering data into dispatch software. A high school diploma and good listening/typing skills are required; some vacancies may accept without prior dispatch experience.