911 Call Taker – Start a Career in Emergency Communications

Public Safety Dispatch Network; Aumsville (OR); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement contributions

Paid leave

Employee assistance program

Continuing training

Résumé du poste

Public Safety Dispatch Network is seeking 911 Call Takers in Aumsville, OR to handle emergency calls, verify locations, and document details for dispatch teams. Training may cover call-taking and radio dispatch, depending on the center.

Candidates should have a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures. The role may involve rotating shifts and weekend work consistent with public safety operations.

Qualifications

• High school diploma or equivalent required.
• Customer service, telephone support, or public safety experience helpful.
• Strong listening, accurate typing, and clear verbal communication required.

Responsabilités

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions only within training and certification.

Connaissances

Listening skills

Typing accuracy

Verbal communication

Procedural compliance

Formation

High school diploma or equivalent

Description du poste

Public Safety Dispatch Network is seeking 911 Call Takers in Aumsville, OR to handle emergency calls, verify locations, and document details for dispatch teams. Training may cover call-taking and radio dispatch, depending on the center.

Candidates should have a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures. The role may involve rotating shifts and weekend work consistent with public safety operations.