911 Call Taker — Start a Critical Public Safety Career

National Public Safety Careers; Dayton (TN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers is seeking 911 Call Taker opportunities in Dayton, TN. The role involves taking emergency and nonemergency calls, verifying locations, and documenting data for dispatch teams.

Training, certifications, and ongoing performance evaluations are part of the pipeline, with shifts that may include nights and weekends. Successful candidates typically have a high school diploma or equivalent and strong listening, typing, and communication abilities.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening and typing skills helpful.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller's callback information.
• Use approved questions to identify the nature and urgency.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information to dispatch promptly.
• Assisty distressed callers with essential questions and instructions.
• Use language-access resources when needed.
• Provide pre-arrival instructions only within training.

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking 911 Call Taker opportunities in Dayton, TN. The role involves taking emergency and nonemergency calls, verifying locations, and documenting data for dispatch teams.

Training, certifications, and ongoing performance evaluations are part of the pipeline, with shifts that may include nights and weekends. Successful candidates typically have a high school diploma or equivalent and strong listening, typing, and communication abilities.