911 Call Taker — Start a Critical, Impactful Career

National Public Safety Careers; Brockwell (AR); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers is listing 911 Call Taker opportunities in Brockwell, AR. The role involves handling emergency and non-emergency lines, verifying incident locations, and documenting information for dispatch.

Training and certification are required to perform pre-arrival instructions and relay critical details to responders. Applicants typically need a high school diploma or equivalent, with a focus on listening, typing accuracy, and clear communication.

Qualifications

• High school diploma or recognized equivalent; some vacancies may accept applicants without dispatch experience.
• Strong listening comprehension, accurate typing, clear verbal communication, and ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions within training and certification.

Skills

Listening

Typing

Verbal communication

Structured procedures

Education

High school diploma or equivalent

Job description

National Public Safety Careers is listing 911 Call Taker opportunities in Brockwell, AR. The role involves handling emergency and non-emergency lines, verifying incident locations, and documenting information for dispatch.

Training and certification are required to perform pre-arrival instructions and relay critical details to responders. Applicants typically need a high school diploma or equivalent, with a focus on listening, typing accuracy, and clear communication.