911 Call Taker: Start a Career in Emergency Communications

National Public Safety Careers; Loretto (PA); Vor Ort; USD 32.000 - 52.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Zusammenfassung

National Public Safety Careers is seeking qualified applicants for 911 Call Taker opportunities in Loretto, PA. The role involves handling emergency and non-emergency lines, verifying locations, and entering data into dispatch systems.

Training will cover procedures and certifications essential for effective response. Responsibilities include coordinating with dispatch, assisting distressed callers, and ensuring privacy and data accuracy.

Qualifikationen

• Strong listening and comprehension abilities.
• Proficient typing with accuracy.
• Clear and calm verbal communication required.

Aufgaben

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller details.
• Enter information into call-processing or dispatch software.
• Forward incident information to the appropriate dispatch function.
• Provide pre-arrival instructions within training.

Kenntnisse

Active listening

Typing

Verbal communication

Ausbildung

High school diploma or equivalent

Jobbeschreibung

National Public Safety Careers is seeking qualified applicants for 911 Call Taker opportunities in Loretto, PA. The role involves handling emergency and non-emergency lines, verifying locations, and entering data into dispatch systems.

Training will cover procedures and certifications essential for effective response. Responsibilities include coordinating with dispatch, assisting distressed callers, and ensuring privacy and data accuracy.