911 Call Taker: Public Safety Communications Pro

National Public Safety Careers; Willistown Township (PA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers is seeking 911 Call Taker opportunities in Paoli, Pennsylvania. This role involves answering emergency and nonemergency lines, confirming locations and callback details, and using structured questions to determine urgency.

Training and certification will be provided. Candidates should have a high school diploma or equivalent, strong listening and typing skills, and clear verbal communication.

Qualifications

• High school diploma or equivalent required; prior dispatch experience helpful.
• Strong listening, typing, and communication skills required.
• On-the-job training and certifications will be provided.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.

Skills

Listening comprehension

Typing speed

Verbal communication

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

National Public Safety Careers is seeking 911 Call Taker opportunities in Paoli, Pennsylvania. This role involves answering emergency and nonemergency lines, confirming locations and callback details, and using structured questions to determine urgency.

Training and certification will be provided. Candidates should have a high school diploma or equivalent, strong listening and typing skills, and clear verbal communication.