911 Call Taker: Launch Your Public Safety Career & Training

Public Safety Dispatch Network; Arivaca Junction (AZ); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Public Safety Dispatch Network seeks a 911 Call Taker in Arivaca, AZ. The role involves answering emergency lines, confirming locations, and documenting details for dispatch coordination. Training and certifications guide the provision of pre-arrival instructions and information handling.

Applicants should have a high school diploma, strong listening skills, precise typing, and clear verbal communication. Shifts may include nights, weekends, and overtime depending on staffing.

Qualifications

• High school diploma or equivalent.
• Strong listening comprehension and accurate typing.
• Clear verbal communication and ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions only within training and certification.

Skills

Listening

Typing

Verbal communication

Structured procedures

Education

High school diploma

Job description

Public Safety Dispatch Network seeks a 911 Call Taker in Arivaca, AZ. The role involves answering emergency lines, confirming locations, and documenting details for dispatch coordination. Training and certifications guide the provision of pre-arrival instructions and information handling.

Applicants should have a high school diploma, strong listening skills, precise typing, and clear verbal communication. Shifts may include nights, weekends, and overtime depending on staffing.