911 Emergency Dispatcher: Calm, Critical Calls & Training

Emergency Telecommunicator Services; Arivaca Junction (AZ); Sur place; USD 42 000 - 70 000; Plein temps

Avantages offerts par ce poste

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Résumé du poste

Emergency Telecommunicator Services in Arivaca, AZ seeks 911 Emergency Dispatchers who connect people needing urgent help with responders. You may receive emergency and nonemergency calls, gather essential information, and coordinate police, fire, or medical resources according to agency procedures.

The work requires calm communication, careful attention, and the ability to manage multiple systems. Duties include confirming addresses and incident details, entering information into dispatch

Qualifications

• A high school diploma or equivalent is commonly required.
• Some agencies recruit entry-level applicants; others require prior emergency communications experience or certifications.
• Useful skills include accurate typing, active listening, clear speech, and basic computer proficiency.

Responsabilités

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Formation

High school diploma or equivalent

Description du poste

Emergency Telecommunicator Services in Arivaca, AZ seeks 911 Emergency Dispatchers who connect people needing urgent help with responders. You may receive emergency and nonemergency calls, gather essential information, and coordinate police, fire, or medical resources according to agency procedures.

The work requires calm communication, careful attention, and the ability to manage multiple systems. Duties include confirming addresses and incident details, entering information into dispatch