911 Call Taker — Central AZ Emergency Communicator

Public Safety Dispatch Network; Phoenix (AZ); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Continuing training

Job summary

Public Safety Dispatch Network is recruiting for 911 Call Taker opportunities in Central. Duty location is in Central, AZ, with responsibilities including answering emergency and nonemergency lines, confirming locations, and entering details into dispatch software.

Training and certifications determine pre-arrival instructions and procedural steps. Ideal candidates have a high school diploma or equivalent and strong listening, typing, and verbal communication skills.

Qualifications

• Strong listening comprehension and clear verbal communication are essential.
• Accurate typing and data entry proficiency.
• Experience in customer service or public safety settings is helpful.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide authorized pre-arrival instructions within training and certification.

Skills

Listening skills

Typing accuracy

Verbal communication

Customer service

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network is recruiting for 911 Call Taker opportunities in Central. Duty location is in Central, AZ, with responsibilities including answering emergency and nonemergency lines, confirming locations, and entering details into dispatch software.

Training and certifications determine pre-arrival instructions and procedural steps. Ideal candidates have a high school diploma or equivalent and strong listening, typing, and verbal communication skills.