911 Call Taker - Launch Your Emergency Response Career

Public Safety Dispatch Network; Armbrust (PA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance programs

Continuing training

Job summary

Public Safety Dispatch Network seeks 911 Call Takers for Armbrust, PA. You will handle incoming emergency lines, verify locations, and document details for responders. Training and assessments are part of the role.

Candidates should have a high school diploma, strong listening and typing skills, and clear verbal communication. Shifts may include nights, weekends, and holidays as needed.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening comprehension and accurate typing.
• Clear verbal communication and ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assigned lines.
• Confirm incident location and caller's callback information.
• Use approved questions to identify nature and urgency.
• Enter details into call-processing or dispatch software.
• Forward incident information to the appropriate dispatch function.
• Provide pre-arrival instructions within training scope.

Skills

Listening skills

Typing accuracy

Verbal communication

Following procedures

Education

High school diploma

Tools

Call-processing software

Dispatch software

Job description

Public Safety Dispatch Network seeks 911 Call Takers for Armbrust, PA. You will handle incoming emergency lines, verify locations, and document details for responders. Training and assessments are part of the role.

Candidates should have a high school diploma, strong listening and typing skills, and clear verbal communication. Shifts may include nights, weekends, and holidays as needed.