911 Call Taker — Launch Your Emergency Dispatch Career

National Public Safety Careers; Town/Village of Harrison (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers is seeking 911 Call Taker opportunities in Harrison, NY. Call Takers are frontline communicators who gather essential details, confirm locations, and document information for dispatchers. Roles may require rotating shifts and training with certifications.

Candidates should demonstrate strong listening, typing, and verbal communication skills. A high school diploma or equivalent is commonly required, with on-site work in Harrison and opportunities for ongoing

Qualifications

• High school diploma or equivalent commonly required.
• Strong listening, typing, and verbal communication skills.
• Ability to follow structured procedures and assess calls.

Responsibilities

• Answer incoming emergency and non-emergency calls.
• Confirm incident location and caller details.
• Use approved questions to identify nature and urgency.
• Enter accurate information into call-processing software.
• Forward incident data to the proper dispatch function.
• Provide guidance within training and certification.

Skills

Active listening

Typing speed

Verbal communication

Attention to detail

Education

High school diploma or equivalent

Tools

Call-processing software

Dispatch software

Job description

National Public Safety Careers is seeking 911 Call Taker opportunities in Harrison, NY. Call Takers are frontline communicators who gather essential details, confirm locations, and document information for dispatchers. Roles may require rotating shifts and training with certifications.

Candidates should demonstrate strong listening, typing, and verbal communication skills. A high school diploma or equivalent is commonly required, with on-site work in Harrison and opportunities for ongoing