911 Call Taker — Jumpstart Your Public Safety Career

National Public Safety Careers; Sanger (TX); Presencial; USD 36 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Retirement contributions

Paid leave

Employee-assistance program

Continuing training

Resumo da oferta

National Public Safety Careers in Sanger, TX seeks 911 Call Takers. You will answer emergency and nonemergency calls, confirm locations, and document information for dispatch to coordinate the response.

Successful candidates typically have a high school diploma, strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures. Training and certifications are provided as required.

Qualificações

• High school diploma or equivalent required or preferred.
• Strong listening, typing and verbal communication skills essential.
• Ability to follow structured procedures and pass agency assessments.

Responsabilidades

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the dispatch function.
• Help distressed callers focus on essential questions and instructions.
• Use language-access and accessibility resources when needed.
• Provide pre-arrival instructions only within training and certification.

Conhecimentos

Active listening

Typing accuracy

Verbal communication

Following procedures

Formação académica

High school diploma or equivalent

Ferramentas

Dispatch software

Descrição da oferta de emprego

National Public Safety Careers in Sanger, TX seeks 911 Call Takers. You will answer emergency and nonemergency calls, confirm locations, and document information for dispatch to coordinate the response.

Successful candidates typically have a high school diploma, strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures. Training and certifications are provided as required.