911 Call Taker - Immediate Impact, 24/7 Shift Roles

National Public Safety Careers; Bridal Veil (OR); Vor Ort; USD 40.000 - 65.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement contributions

Paid leave

Continuing training

Zusammenfassung

National Public Safety Careers seeks a dedicated 911 Call Taker to handle emergency and nonemergency calls, verify caller information, and document details for rapid response. The role requires listening, accurate typing, and following established procedures under potentially stressful conditions.

Responsibilities include routing information to dispatch, using compliant language resources, and providing pre-arrival instructions as trained.

Qualifikationen

• High school diploma or equivalent required.
• Strong listening and typing skills with clear verbal communication.
• Ability to follow structured procedures and work under pressure.

Aufgaben

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller details.
• Use approved questions to determine urgency of the situation.
• Enter accurate information into call-processing or dispatch software.
• Forward incident details promptly to the dispatch function.
• Provide pre-arrival instructions within training scope.

Kenntnisse

Active listening

Typing speed

Clear communication

Multitasking

Stress resilience

Ausbildung

High school diploma

Tools

Dispatch software

Telephone systems

Jobbeschreibung

National Public Safety Careers seeks a dedicated 911 Call Taker to handle emergency and nonemergency calls, verify caller information, and document details for rapid response. The role requires listening, accurate typing, and following established procedures under potentially stressful conditions.

Responsibilities include routing information to dispatch, using compliant language resources, and providing pre-arrival instructions as trained.