911 Call Taker - Frontline Emergency Communications

Public Safety Dispatch Network; Roberts (MT); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Public Safety Dispatch Network is seeking 911 Call Taker opportunities in Roberts, MT. Duties include answering emergency calls, confirming locations, and entering data into dispatch software.

Training and certifications are required to perform pre-arrival instructions and coordinate responses with dispatch teams. Applicants commonly hold a high school diploma or equivalent, with prior customer service or public safety experience helpful.

Qualifications

• High school diploma or equivalent required.
• Strong listening and typing skills desirable.
• Ability to follow structured procedures and assessments.

Responsibilities

• Answer incoming emergency calls and handle assigned nonemergency lines.
• Confirm incident location and caller information.
• Enter details into call-processing or dispatch software.
• Forward information to the appropriate dispatch function.
• Provide pre-arrival instructions within training.

Education

High school diploma or recognized equivalent

Job description

Public Safety Dispatch Network is seeking 911 Call Taker opportunities in Roberts, MT. Duties include answering emergency calls, confirming locations, and entering data into dispatch software.

Training and certifications are required to perform pre-arrival instructions and coordinate responses with dispatch teams. Applicants commonly hold a high school diploma or equivalent, with prior customer service or public safety experience helpful.