911 Call Taker — First to Help in Emergencies

National Public Safety Careers; Truchas;Truchas Peak Historical Marker (NM); On-site; USD 32,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Continuing training

Job summary

National Public Safety Careers is seeking qualified applicants for 911 Call Taker opportunities in Truchas, NM. You will respond to emergency and nonemergency calls, verify location and contact details, and document information for dispatch.

Positions may require rotating shifts, nights, weekends, and overtime. Candidates should have a high school diploma or equivalent and strong listening, typing, and communication skills, with training provided for call-taking and related procedures.

Qualifications

• Requires high school diploma or equivalent.
• Strong listening and data-entry skills.
• Ability to follow structured procedures.
• Prior customer service or public safety experience helpful.

Responsibilities

• Answer emergency and nonemergency lines.
• Confirm incident location and caller information.
• Enter details into call-processing or dispatch software.
• Forward incident information to dispatch promptly.
• Provide pre-arrival instructions within training.

Skills

Listening skills

Typing accuracy

Verbal communication

Follow structured procedures

Customer service experience

Education

High School Diploma or equivalent

Tools

Dispatch software

Job description

National Public Safety Careers is seeking qualified applicants for 911 Call Taker opportunities in Truchas, NM. You will respond to emergency and nonemergency calls, verify location and contact details, and document information for dispatch.

Positions may require rotating shifts, nights, weekends, and overtime. Candidates should have a high school diploma or equivalent and strong listening, typing, and communication skills, with training provided for call-taking and related procedures.