911 Call Taker — Fast-Paced Emergency Communications

Public Safety Dispatch Network; Town of Mount Hope (WI); Presencial; USD 42 000 - 64 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Resumo da oferta

Public Safety Dispatch Network seeks qualified 911 Call Takers to respond to emergency calls in Mount Hope, WI. You will verify locations, gather essential information, and document details in dispatch software, supporting responders with concise guidance and accurate data entry.

Successful candidates typically have high school-level education, strong listening and typing skills, and the ability to follow structured procedures under pressure in a 24/7 operations environment.

Qualificações

• High school diploma or equivalent required.
• Strong listening skills and ability to type accurately.
• Clear verbal communication and ability to follow structured procedures.

Responsabilidades

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller information.
• Use approved questions to identify urgency and nature of situation.
• Enter details into call-processing or dispatch software.
• Forward incident information promptly to dispatch function.
• Provide guidance to callers within trained protocols.

Conhecimentos

Listening comprehension

Typing accuracy

Verbal communication

Follow procedures

Formação académica

High school diploma or GED

Ferramentas

Dispatch software

Descrição da oferta de emprego

Public Safety Dispatch Network seeks qualified 911 Call Takers to respond to emergency calls in Mount Hope, WI. You will verify locations, gather essential information, and document details in dispatch software, supporting responders with concise guidance and accurate data entry.

Successful candidates typically have high school-level education, strong listening and typing skills, and the ability to follow structured procedures under pressure in a 24/7 operations environment.