911 Call Taker (24/7) — Fast-Paced Public Safety

National Public Safety Careers; Milwaukee (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Continuing training

Job summary

National Public Safety Careers is seeking 911 Call Takers for Milwaukee to greet callers, gather essential information, and document details for responders. The role involves working in a fast-paced environment with strict procedures and access to dispatch software.

Candidates typically have a high school diploma or equivalent and strong listening skills, accurate typing, and clear verbal communication. Training, certification, and background checks are required, with shifts including nights,

Qualifications

• High school diploma or recognized equivalent.
• Strong listening comprehension and clear verbal communication.
• Accurate typing and data entry.
• Ability to follow structured procedures in a fast-paced environment.

Responsibilities

• Answer incoming emergency calls and assigned lines.
• Confirm incident location and caller callback information.
• Enter details into dispatch software accurately.
• Forward incident information to the appropriate dispatch function.
• Provide pre-arrival instructions within training.

Skills

Listening skills

Typing speed

Verbal communication

Procedural follow-up

Education

High School Diploma or equivalent

Tools

Dispatch software

Headset operation

Job description

National Public Safety Careers is seeking 911 Call Takers for Milwaukee to greet callers, gather essential information, and document details for responders. The role involves working in a fast-paced environment with strict procedures and access to dispatch software.

Candidates typically have a high school diploma or equivalent and strong listening skills, accurate typing, and clear verbal communication. Training, certification, and background checks are required, with shifts including nights,