911 Call Taker — Emergency Communications Specialist (Valier)

Public Safety Dispatch Network; Valier (MT); Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement contributions

Paid leave

Employee‑assistance programs

Continuing training

Résumé du poste

Public Safety Dispatch Network seeks 911 Call Takers in Valier, MT. You will handle emergency and nonemergency lines, verify location and callback information, and document details in dispatch software.

Training and certifications determine when you provide pre-arrival instructions. Successful candidates typically have a high school diploma or equivalent, strong listening and typing skills, and clear verbal communication.

Qualifications

• Strong listening skills and the ability to follow structured procedures.
• Accurate typing and clear verbal communication required.
• High school diploma or equivalent is commonly required.

Responsabilités

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions within training and certification.

Connaissances

Listening comprehension

Accurate typing

Clear verbal communication

Formation

High school diploma or equivalent

Outils

Call-processing software

Description du poste

Public Safety Dispatch Network seeks 911 Call Takers in Valier, MT. You will handle emergency and nonemergency lines, verify location and callback information, and document details in dispatch software.

Training and certifications determine when you provide pre-arrival instructions. Successful candidates typically have a high school diploma or equivalent, strong listening and typing skills, and clear verbal communication.