911 Call Taker & Dispatcher - Emergency Communications

National Public Safety Careers; Talbotton (GA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers is seeking a dedicated 911 Call Taker in Talbotton, GA. You will be the first point of contact for emergency and non-emergency calls, verify location and callback details, and document essential information for responders.

The role emphasizes listening, accurate data entry, and clear verbal communication. Training and certifications are required; prior dispatch experience helps, but candidates with customer service backgrounds are considered.

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience helpful.
• Typing and data-entry accuracy encouraged.

Responsibilities

• Answer incoming emergency calls and non-emergency lines.
• Confirm location and caller information.
• Use scripted questions to identify urgency.
• Enter details into call-processing software.
• Forward information to dispatch promptly.
• Maintain caller privacy and comply with certifications.

Skills

Active listening

Typing

Verbal communication

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking a dedicated 911 Call Taker in Talbotton, GA. You will be the first point of contact for emergency and non-emergency calls, verify location and callback details, and document essential information for responders.

The role emphasizes listening, accurate data entry, and clear verbal communication. Training and certifications are required; prior dispatch experience helps, but candidates with customer service backgrounds are considered.