911 Call Taker & Dispatch Support

National Public Safety Careers; Town of Hartland (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

National Public Safety Careers is seeking qualified applicants for 911 Call Taker opportunities in Hartland, WI. You will respond to emergency and nonemergency lines, gather essential details, and initiate dispatch processes.

Candidates should have a high school diploma or equivalent, strong listening and typing skills, clear communication, and the ability to follow structured procedures. Training and background checks apply.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Strong listening comprehension and accurate typing are essential.
• Clear verbal communication and the ability to follow structured procedures are required.

Responsibilities

• Answer incoming emergency and nonemergency calls.
• Confirm incident location and caller information.
• Identify urgency using approved questions.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to dispatch functions.
• Assist distressed callers with essential questions and instructions.
• Use language-access resources when needed and adhere to training.

Skills

Listening

Typing

Verbal communication

Following procedures

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking qualified applicants for 911 Call Taker opportunities in Hartland, WI. You will respond to emergency and nonemergency lines, gather essential details, and initiate dispatch processes.

Candidates should have a high school diploma or equivalent, strong listening and typing skills, clear communication, and the ability to follow structured procedures. Training and background checks apply.