911 Call Taker: Critical Emergency Response Pro

National Public Safety Careers; Hungry Horse (MT); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Training opportunities

Job summary

National Public Safety Careers seeks 911 Call Takers for Hungry Horse, MT. Responsibilities include handling emergency and non-emergency lines, verifying caller information, and documenting details for dispatch teams.

Roles require strong listening, accurate typing, clear verbal communication, and the ability to follow structured procedures. Training and certifications are provided where needed. Shift work may include nights, weekends, and holidays.

Qualifications

• High school diploma or recognized equivalent required.
• Strong listening comprehension and accurate typing are essential.
• Clear verbal communication and the ability to follow structured procedures are needed.

Responsibilities

• Answer incoming emergency calls and assigned lines.
• Confirm incident location and caller information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward information promptly to dispatch functions; assist callers as needed.

Skills

Listening

Typing

Verbal communication

Following procedures

Education

High school diploma

Job description

National Public Safety Careers seeks 911 Call Takers for Hungry Horse, MT. Responsibilities include handling emergency and non-emergency lines, verifying caller information, and documenting details for dispatch teams.

Roles require strong listening, accurate typing, clear verbal communication, and the ability to follow structured procedures. Training and certifications are provided where needed. Shift work may include nights, weekends, and holidays.