911 Call Taker: Critical, Calm Emergency Response

National Public Safety Careers; Cottageville (WV); On-site; USD 36,000 - 52,000; Full time

Job summary

National Public Safety Careers seeks 911 Call Takers for Cottageville, WV. You will listen to callers, confirm details, and document information for responders. Training provided.

The role may involve rotating shifts, nights, weekends, and overtime in a 24‑hour operations environment. A high school diploma or equivalent is commonly required, with emphasis on accurate typing and clear verbal communication.

Qualifications

• High school diploma or recognized equivalent required.
• Strong listening and communication skills.
• Ability to follow structured procedures.

Responsibilities

• Answer incoming emergency and non-emergency calls.
• Confirm incident location and caller information.
• Enter details into call-processing software.
• Provide pre-arrival instructions within training.
• Coordinate with dispatch when needed.

Skills

Active listening

Typing speed

Verbal communication

Questioning techniques

Education

High School Diploma or equivalent

Job description

National Public Safety Careers seeks 911 Call Takers for Cottageville, WV. You will listen to callers, confirm details, and document information for responders. Training provided.

The role may involve rotating shifts, nights, weekends, and overtime in a 24‑hour operations environment. A high school diploma or equivalent is commonly required, with emphasis on accurate typing and clear verbal communication.