911 Call Taker — Calm, Precise Emergency Dispatcher

National Public Safety Careers; Bedias (TX); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance programs

Job summary

National Public Safety Careers seeks 911 Call Takers in Bedias, TX. You will respond to emergency calls, confirm locations, gather caller details, and enter information into dispatch systems to support responders.

We emphasize strong listening and communication, accurate data-entry, and the ability to follow scripted procedures. Training, potential certification, and a stable on-site schedule are offered where available.

Qualifications

• High school diploma or recognized equivalent.
• Previous customer service or public safety experience may help.
• Strong listening comprehension and clear verbal communication.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines
• Confirm the incident location and caller’s callback information
• Use approved questions to identify the nature and urgency of the situation
• Enter accurate details into call-processing or dispatch software
• Forward incident information promptly to the appropriate dispatch function
• Help distressed callers focus on essential questions and instructions
• Use approved language-access and accessibility resources when needed
• Provide authorized pre-arrival instructions only within training and certification

Skills

Listening comprehension

Typing / Data entry

Verbal communication

Communication

Education

High School Diploma or equivalent

Tools

Dispatch software

Job description

National Public Safety Careers seeks 911 Call Takers in Bedias, TX. You will respond to emergency calls, confirm locations, gather caller details, and enter information into dispatch systems to support responders.

We emphasize strong listening and communication, accurate data-entry, and the ability to follow scripted procedures. Training, potential certification, and a stable on-site schedule are offered where available.